Quick Answer
Salesforce limits mass email to 1,000 external emails per day for Professional, Enterprise, and Unlimited editions. Workflow emails are capped at 500 per user/day, up to 1,000 per org. Apex emails have a separate 5,000/day limit. All reset at midnight GMT.
mass emails/day — Professional, Enterprise, Unlimited
Apex emails per day — separate limit
when all Salesforce email limits reset
The 4 Types of Salesforce Email Limits
Salesforce has four separate email limit categories — each applies to different sending methods:
1. Mass Email Limit
Bulk email sends via the Mass Email feature. Limited to 1,000 external recipients per day for most editions.
2. Single Email / Workflow
Emails triggered by workflow rules, Flow, or Process Builder. 500 per user/day, max 1,000 per org/day.
3. Apex Email Limit
Emails sent via Messaging.sendEmail(). Limited to 5,000 per org/day — completely separate from other limits.
4. Marketing Cloud / Pardot
Operate on separate infrastructure with contract-based limits — much higher than core Salesforce limits.
Salesforce Email Limits by Edition (2026)
| Edition | Mass Email (Daily) | Single Email/User | Apex Email (Daily) |
|---|---|---|---|
| Essentials | Not available | 15/user, max 15 org | 5,000 |
| Professional | 1,000 external | 500/user, max 1,000 | 5,000 |
| Enterprise | 1,000 external | 500/user, max 1,000 | 5,000 |
| Unlimited | 1,000 external | 500/user, max 1,000 | 5,000 |
| Developer | 10 external | 15/user, max 15 | 5,000 |
| Marketing Cloud | Contract-based | Contract-based | Separate |
All daily limits reset at midnight GMT. Internal user emails do not count against external limits.
What Counts Against Your Quota?
Counts Against Mass Email Limit
- • Emails sent via Mass Email to Contacts, Leads, or Person Accounts
- • Each recipient counts as one — 500 contacts = 500 quota used
- • External email addresses only (not internal Salesforce users)
Counts Against Workflow / Single Email Limit
- • Workflow rule email alerts triggered automatically
- • Flow or Process Builder email actions
- • Manual Send Email button on records
Does NOT Count Against Limits
- • Emails to internal Salesforce users in your org
- • System-generated emails (password resets, notifications)
- • Emails sent via Marketing Cloud or Pardot
- • Emails via connected external SMTP provider
How to Check Your Email Limit Usage
Option 1: System Overview
Go to Setup → System Overview. Look for "Daily Email Limit" — shows current usage vs limit in real time.
Option 2: Email Log Files
Go to Setup → Email → Email Log Files. Request a log for any date range to see exactly which emails were sent and to whom.
Make Every Salesforce Email Count
With only 1,000 emails per day, every invalid address wastes your quota. Clean your Salesforce list with BounceGuard before every campaign.
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5 Ways to Maximize Your Salesforce Email Quota
1. Clean Your List Before Every Send
Export contacts to CSV, validate with BounceGuard, reimport only valid emails. A 20% invalid rate means 200 wasted sends per day.
2. Segment by Engagement First
Send to contacts who opened in the last 90 days first — higher open rates, better ROI on your limited daily quota.
3. Spread Large Campaigns Across Days
The limit resets at midnight GMT. Schedule large sends across 3–5 days to reach your full list without hitting the daily cap.
4. Use Apex for Transactional Emails
Apex emails have a separate 5,000/day limit. Reserve mass email quota for campaigns; use Apex for triggered transactional emails.
5. Connect an External SMTP Provider
For high-volume sends beyond Salesforce limits, connect SendGrid, Mailgun, or Gmail via Salesforce Email Relay or BounceGuard Email Sender.
Frequently Asked Questions
What is the Salesforce daily email sending limit?
1,000 external emails per day for mass email (Professional, Enterprise, Unlimited). Workflow emails: 500/user/day, max 1,000/org. Apex: 5,000/day. All reset at midnight GMT.
When do Salesforce email limits reset?
All Salesforce daily email limits reset at midnight GMT every day. Plan campaigns around this reset to maximize sends across multiple days.
How do I check my Salesforce email limit usage?
Setup → System Overview for real-time usage. Setup → Email → Email Log Files for detailed send history by date range.
Can I increase my Salesforce email sending limit?
Request a limit increase from Salesforce Support for specific use cases. Or use Marketing Cloud, Pardot, or an external SMTP provider for higher volume without hitting core limits.
Do bounced emails count against my Salesforce limit?
Yes — an email counts against your quota when sent, regardless of whether it bounces. Clean your list first to avoid wasting quota on undeliverable addresses.
Final Verdict
Salesforce email limits are strict but manageable. The single most effective way to get more out of your daily quota is to clean your list before every send — zero wasted sends, lower bounce rates, and better deliverability.
Start with BounceGuard — 100 free verifications every month, no credit card required.